First of all, Telma wishes to thank the many customers who participated in the survey for their kind feedback and for their answers that are a priceless source of information.
True to its "Good is not good enough" motto, Telma again called upon its customers to update its continuous improvement strategy by specifically identifying expectations, areas of satisfaction, and points of dissatisfaction of its customers.
In summary, 40% of participating customers think that Telma could improve communication regarding the availability of new products and solutions. To ensure that you receive notification of all future Telma releases, simply register to receive Telma's newsletter; in addition, you can follow Telma on social networks.
85% of participating clients find the Telma brand image excellent.
92% acknowledge the exceptional quality of products and services offered by Telma.
In conclusion, 96% of participating customers recommend Telma!
Telma takes pride in the fact that its continuous improvement efforts are concretely translated into the results of this 2016 customers satisfaction survey. These results are another reason for Telma to continue to improve even more.